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The Customer Operations Department is responsible for providing support to all of Pipefy's users from the moment they first interact with our product. Our goal is not only understanding customer needs and offering personalized solutions, but also to be the “customer’s voice” inside Pipefy, collecting feedback, ideas, and suggestions so that we can create a more impactful product.
Working with us is always exciting because customers have varied needs, which gives us the opportunity to always be learning more about our product and the market itself. The best thing about the Customer Operations team is our team spirit! We are always connecting with peers and other areas and exchanging ideas and new solutions to empower our team and our users. This is something that unites us in both a fun and professional way.